References

The following organizations have successfully applied Customer Delight Management and Customer Experience Management:

+ ADMB
+ Bank J. Van Breda
+ BELNET
+ Care
+ Carglass
+ CityJet / VLM Airlines
+ Delta Lloyd Bank
+ DP World
+ Durabrik
+ Educam
+ Fabory
+ IMES
+ Manutan

+ Nuon
+ Optima Financial Planners
+ Overtoom
+ Roxell
+ Sanofi Aventis
+ SAPA
+ Start People
+ Telenet
+ Transibus
+ TVH Forklift Parts
+ Van Hoecke
+ Xylos
...