Meaningful customer relationships with Customer Delight

Anyone can have satisfied customers. But loyal customers? That's a different matter. For this, you need to delight your customers. D-Sense guides you step by step. By measuring satisfaction. By using mystery shoppers. By giving advice and workshops on Customer Delight Management and Customer Experience Management. Get a jump on your competitors and further extend your competitive edge…


+ Bank J. Van Breda
+ Care
+ Carglass
+ CityJet / VLM Airlines
+ Delta Lloyd Bank
+ DP World
+ Durabrik
+ Educam
+ Fabory
+ Manutan

+ Nuon
+ Optima Financial Planners
+ Overtoom
+ Roxell
+ Sanofi Aventis
+ Start People
+ Telenet
+ Transibus
+ TVH Forklift Parts
+ Van Hoecke
+ Xylos


Our mission is to increase – in the broadest sense – the added-value between suppliers and customers. Customer focus, respect, added-value and passion are our basic values.